Padosi

Delete your account

You can ask us to delete your Padosi account and personal data at any time.

Effective 10 November 2026

How to request deletion

  1. Email tejashpadia95@gmail.com with the subject “Delete my Padosi account”, or use the contact form and choose “Delete my account”.
  2. Include the mobile number registered on your account.
  3. We confirm it is you, usually by sending a one-time code to that number or calling you.
  4. We delete your data and confirm by email. This takes up to 30 days.

What we delete

  • Your name, society, tower and flat, and your mobile number from your profile.
  • Your notification subscriptions and sign-in sessions on all devices.
  • If you are a seller: your store profile, menu, contact number, UPI ID and FSSAI number.
  • Your reviews are removed or made anonymous.

What we may have to keep

Records of orders, payments, refunds and payouts are kept for as long as accounting, tax and consumer-protection laws require. We keep only what is needed, and these records are no longer used for anything else.

Before you ask

  • We cannot delete an account while an order is in progress. Wait until it is collected or refunded.
  • Sellers: any money owed to you for collected orders will be paid out before your account is closed.
  • Deletion cannot be undone. You can sign up again later with the same number as a new account.

Just want fewer messages?

You can turn notifications off in Account. Logging out removes your sign-in and notification subscription from that device. Neither deletes your account.

More

See our privacy policy for what we collect and your other rights.